Policies

To ensure that we are able to deliver high quality services, please take a moment to review our policies.

NO SHOW, LATENESS, LATE CANCELATION POLICY

We kindly ask that clients arrive 5 minutes prior to their scheduled appointment. For appointments scheduled under 30 minutes, 5 minutes tardy is considered a no show. For appointments scheduled over 30 minutes, 15 minutes tardy is considered a no show. Any late clients may be subject to losing their styling time due to tardiness.
We ask that clients give us at least 24 hours notice for cancellations, in the occurrence of a late cancelation 50% of all services scheduled will be charged to the card on file.
We require a card on file for all clients with a no show history. 50% of all services scheduled will be charged to the card on file in the case of a no show.

FEES

We charge a 3% convenience fee for credit card transactions. We do this to recoup our losses sustained from processing fees from your credit card companies. We are a small business and we do not make a profit from this service charge. You are welcome to pay for your services in cash to avoid this minor fee.

OTHER

Temper tantrums/rude behavior are not tolerated. We reserve the right to end our professional relationship with you as we see fit to preserve our sanity and happiness in our chosen field of expertise.

ALL appointments are subject to change when your stylist is ill or has an emergency. We will do our best to accommodate you the best we can.

ALL pricing is subject to change depending on service time, product usage, and economic changes. If you have long and/or thick hair, plan for higher final prices due to extra product and time usage.